Customer Support
Unlock the full potential of you filling plant with data
How do you spot weak points in production, get to know your business inside out, and make sure you grab every opportunity to optimise performance? The answer is simple: smarter data handling.
At MAKEEN Energy, we take the complexity out of data management and give you a powerful, ready-to-use solution. With our Data as a Service (DaaS) platform – the Industry 4.0 Digital Solution (IDS) – you can transform raw machine data into valuable business insights without the headache of building or maintaining your own digital infrastructure.
Why choose IDS?
Fast and effortless setup
No big IT investments or complicated systems.
Actionable insights
from live dashboards and benchmarking to OEE and predictive maintenance.
ISO 27001-certified security
your data is always safe, accessible, and backed up.
Anywhere, anytime access
on your computer, tablet, or mobile.
How it works – in four simple steps:
1. We collect your data directly from the plant floor.
2. We clean and organise it into a consistent, usable format.
3. We store it securely in the Cloud-based MAKEEN Diagnostic Centre.
4. You access real-time insights whenever and wherever you need them.
With MAKEEN Energy IDS solution, you get more than numbers. You get a reliable data stream that helps you:
• Optimise plant performance.
• Reduce downtime and avoid costly breakdowns.
• Improve efficiency with clear KPIs on rejection rate, availability, and output.
• Benchmark across plants and track improvements over time.
The system infrastructure we offer is based on three main pillars. Firstly, the connected assets, such as filling machines, check scales, adjustment scales, leak detectors, extra counters, etc. Secondly, information and data security, which includes data management, backups, information security management, connection to ERP system, and updates. And thirdly, insights and analytics, which are live efficiency dashboards focusing on quality, availability, and performance.
The MAKEEN Gateway – your plant’s digital heartbeat
At the centre of it all is the MAKEEN Gateway – a compact, powerful data logger designed specifically for LPG filling plants.
This small grey box is the bridge between your machines and the cloud. It collects every critical datapoint from your equipment – cylinders filled, rejections, stoppage times, and more – and sends it securely to IDS for processing.
The result? A seamless, end-to-end solution that gives you total visibility, total control, and total confidence in your production.
With MAKEEN DaaS combined with the Gateway, you don’t just gather data – you turn it into a competitive advantage.
Customer Support portfolio
Consulting
With decades of experience in LPG design, manufacturing, and maintenance, MAKEEN Energy offers expert consulting to boost performance, profitability, and stability. Our tailored packages help optimise any facility – from new builds to existing operations.
Repairs, upgrades, and modernisation
Even the best equipment needs an upgrade. MAKEEN Energy restores and modernises your LPG machinery to enhance performance, safety, and efficiency. From refurbishing older units to adding smart features, we ensure your equipment supports your business for years to come.
Spare parts
Over time, wear and tear are unavoidable. MAKEEN Energy provides high-quality, specialised spare parts to keep your LPG equipment running safely and efficiently. Choosing the right components ensures long-term reliability, performance, and stability.
Operational supplies
Smooth LPG operations rely on more than major equipment. MAKEEN Energy simplifies your daily supplies with one partner and one point of contact – ensuring you never run out of essentials and keeping your filling line running without costly interruptions.
Service packages
MAKEEN Energy offers tailored service packages – from basic maintenance to full asset management. With 20+ years of LPG operations experience, we optimise performance, safety, and compliance for all equipment, so you can focus on your core business.
Facility Management
With MAKEEN Energy Facility Management, you entrust daily LPG operations to the experts who built the equipment. We run and maintain your plant for optimal output, turning fixed costs into predictable, performance-based ones – backed by 20+ years of global experience.
Training
In the LPG industry, knowledge ensures safety, efficiency, and reliability. MAKEEN Energy provides the training your teams need to operate and maintain equipment safely, boost productivity, and minimise costly downtime or risks in daily operations.