Customer support
Your partner in responsible energy solutions
Understand and help your customers. Leave no one behind. Those are two of the values we live by, and they drive us to always help our customers perform to their highest potential.
Customer support
Understand and help your customers. Leave no one behind. Those are two of the values we live by, and they drive us to always help our customers perform to their highest potential.
Our growing global service network has trained staff all around the world. We know the industry, equipment, local requirements, and conditions inside out. Our customers, therefore, have access to a high-quality service agreement that fits both their facilities and location. Furthermore, we make sure that we always have spare parts for all our equipment on hand, and we are happy to assist our customers in putting together the right packages and planning their stock of spare parts so they always have them on hand if the need arises.
A facility management contract is when we take care of the daily operation and maintenance of a customer's facilities. The staff on the plant will be our own staff, and they deliver the output that we have agreed on with the customer. This carries several advantages, such as eliminating variables and ensuring high production with minimal safety concerns.
No matter where you are, you have access to technical support from us at any hour and day of the year. This support extends to both helping you when you have a technical issue with your equipment as well as advising you on how to get the best out of your machines and optimise your operation's efficiency and safety.
For years, we have trained our customers' personnel in courses relating to the safe and efficient operation and maintenance of our equipment.
No matter their job function or level of knowledge, we tailor training sessions or courses that are adjusted to the specific audience and their needs.
Individuals work passionately with responsible energy solutions for people and planet.