Customer Support
Facility Management is a partnership with MAKEEN Energy in which you entrust us with the daily operation and maintenance of your LPG facility. It lets you build a business model where you can focus your efforts on the development of a more profitable business – and rely on our expertise to deliver the optimal output.
What if you left the operation and maintenance of your LPG plant to those who know the equipment better than anyone: the people who made it? Then you could convert fixed costs into variable costs, based on the output of the filling plant, and make your budgeting process simple and predictable – no surprises, no risk. That is our Facility Management promise.
Our services are built upon our more than 20 years of experience and success in operating customer LPG plants in several countries around the world.
What is Facility Management?
With our Facility Management service, you can expect us to handle all daily operations and maintenance of your facility, tailored to your needs, of course. From administration to mowing the lawn. You will have access to a network of knowledge that allows more efficient troubleshooting in
the case of a breakdown and provides access to the latest technological advancements.
With so many Facility Management contracts in our portfolio, our concept has grown from a mere outsourcing service to a complete partnership model. Some key aspects of our approach include KPI-based contracts, preventive and predictive maintenance, and flexible teams. We aim to provide a better return on assets, with an extended life cycle of the equipment and to have an on-site team focused on efficiency.
Our work is grounded in a continuous improvement model, and in everything we do, we focus on creating value for you.
With a contract based on a service level agreement and steering committee meetings, you will transfer risk management to MAKEEN Energy, while granting control of your operations.
Our FM operations in numbers
Operating 32 FM contracts worldwide
Managing 3,000 workers across the facilities
Filling 160 million cylinders per year
Partnership and values
One of our core values at MAKEEN Energy is that sharing your knowledge makes others good, so with our Facility Management, we strive to build a partnership that is based on trust, cooperation, and openness. That also means that our specialists can always step in whenever it is necessary. Additionally, our staff knows precisely how to maintain the equipment,
ensuring you receive exceptional care and timely attention.
Another benefit of our Facility Management service is to eliminate uncertainties for you. That means that staff payrolls are always included and that you only pay for the volume of output that you need – for instance, a specific number of gas cylinders filled.
You should consider a Facility Management contract with us if you seek straightforward administration with only one point of contact, prefer to focus your time and resources on what you do best, and wish to have more time to concentrate on your core business.
Our approach
To facilitate the transition to our Facility Management, we have developed a specific process model as a road map to ensure a safe process for you and your plant. We will understand your plant by collecting data through questionnaires, interviews, and site visits. The data gathered, combined with our experience and expertise, allows us to map your business and develop a plan for transition and start-up. This also includes financial planning. From there, on-site training, operational procedures, HSE, and MAKEEN Energy culture will be implemented.
Benefits
- Eliminate uncertainties
Pay only for what you need - Access to specialised staff
Specialists ready to step in whenever it is necessary - Straightforward administration
Only one point of contact
- Exceptional maintenance
We are experts in taking care of equipment - A partner who shares insights
Sharing knowledge is a vital part of MAKEEN Energy - Focus your efforts
You can concentrate on your core business
Don’t hesitate to contact our Customer Support if this has piqued your interest or if you have any questions on how we manage our Facility Management.
Customer Support portfolio
Consulting
With decades of experience in LPG design, manufacturing, and maintenance, MAKEEN Energy offers expert consulting to boost performance, profitability, and stability. Our tailored packages help optimise any facility – from new builds to existing operations.
Repairs, upgrades, and modernisation
Even the best equipment needs an upgrade. MAKEEN Energy restores and modernises your LPG machinery to enhance performance, safety, and efficiency. From refurbishing older units to adding smart features, we ensure your equipment supports your business for years to come.
Spare parts
Over time, wear and tear are unavoidable. MAKEEN Energy provides high-quality, specialised spare parts to keep your LPG equipment running safely and efficiently. Choosing the right components ensures long-term reliability, performance, and stability.
Operational supplies
Smooth LPG operations rely on more than major equipment. MAKEEN Energy simplifies your daily supplies with one partner and one point of contact – ensuring you never run out of essentials and keeping your filling line running without costly interruptions.
Service packages
MAKEEN Energy offers tailored service packages – from basic maintenance to full asset management. With 20+ years of LPG operations experience, we optimise performance, safety, and compliance for all equipment, so you can focus on your core business.
Digital solutions
Unlock your LPG plant’s full potential with data. MAKEEN Energy’s DaaS platform – the Industry 4.0 Digital Solution – turns raw machine data into valuable insights, helping you optimise performance without the complexity of managing digital systems yourself.
Training
In the LPG industry, knowledge ensures safety, efficiency, and reliability. MAKEEN Energy provides the training your teams need to operate and maintain equipment safely, boost productivity, and minimise costly downtime or risks in daily operations.