Cheryl Groves

image of Cheryl Groves
You have to be able to advocate for both the employee and the company.

Position: Human Resources Director, Kosan Crisplant North America (Missouri, USA) - part of MAKEEN Energy
Education: BA in Business Administration (Currently studying MBA)
Employed since: 2019

How did your career start out?

I originally wanted to be a kindergarten teacher, but my very first job was at a McDonald’s. I think everyone should try working in food service at some point in their life. It’s such a great learning experience in human behaviour and hard work.

What is your role at MAKEEN Energy?

In the beginning, it was more audit-focused. I worked to make sure we complied with all laws and regulations, but also checking that our entire human resources (HR) process lived up to the industry standard.

Nowadays, I still handle all day-to-day HR activities, but I’m more focused on projects and aligning HR with our business model to make our hub more profitable.

What are the most important skills in your position?

Listening, empathy and business acumen. You have to be able to advocate for both the employee and the company and make the right decisions. I like to sit one-on-one with a co-worker and either help them feel appreciated or coach them through an issue. To see them come out the other side more productive and happier than before is a great feeling.

What is it like to work for MAKEEN Energy?

The propane industry is exciting! And working for an international company is something I prefer over working for a solely US-based company. The difference in time zones can be frustrating, but the contrast between business mindsets in the US and elsewhere has been an eye-opener in a good way.

My co-workers are the best thing about my job. We work hard, but we have a lot of fun doing it. And I love being able to make a difference in their lives. We are still growing and expanding across the US, and I know we have great things happening in the next few years.